golden matka

golden matka App support

Contact
+91 9413673838

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it a convenient and secure way to access your account.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is established. Wait for a proper signal and then click "send OTP" again. If you still don't receive OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support team for assistance with account transfer. This will enable them to shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than what's typically offered by other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means users can't withdraw bonus amounts, only their actual gaming winnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 additional hours. This delay is an occasional exception to the app's generally swift processing times.

Q4: Why is the bonus balance not being withdrawn?

You can use the money earned from the bonus only for gaming purposes and cannot withdraw it. The bonus funds themselves are non-withdrawable, but any winnings earned while playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, contact their customer care centre for assistance.

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